A Note About COVID-19
Sarah here, the owner of this weaving yarn shop.
It is an unsettling and scary time we are living in. My unending gratitude goes out to healthcare workers and everyone else working on the front lines of this crisis.
We are committed to staying open as long as we are able to amidst this crisis. We know that yarn and weaving brings calm and peacefulness to many of our customers, and a sense of a supportive community to all of us. Your orders help to keep our business surviving, our team remotely employed, and our vendors with their own stream of cash coming in. We are thankful for your support, now and always.
This is how we have adapted our business to best protect the health of our team, our customers, and the public:
- We have only one person handling yarn and doing shipping. No one else has access to the yarn.
- Shipping is done in complete isolation, two mornings per week.
- All surfaces and door handles are frequently disinfected.
- We are "quarantining" all inbound packages for at least 48 hours, since some data have indicated that COVID-19 may, under some specific circumstances, survive on the outside of cardboard packages for up to 24 hours. If you are concerned about your packages getting contaminated while on route to you, you can leave them on your porch for a day or two before bringing them in, or just make sure to thoroughly wash your hands with soap and water after unpacking your order and discarding the shipping box.
A few other things:
- Please note that because of reduced times in our studio and the need to process orders efficiently, we are no longer to make changes to your order after it is submitted. Please make sure to finalize your order before clicking purchase!
- The mills we work with are, of course, also affected by this crisis. We are doing the best we can to keep things in stock but some things will definitely sell out.
If you have any questions about this, please reach out to us at email@example.com.
We will get through this, and get through it together. Thank you for your support.
Sarah Resnick, owner of GIST: Yarn & Fiber